Safety Recall JennAir July 29, 2015

JennAir Wall Ovens — Burn Hazard from Roller Rack Disengagement (2015)

Hazard

The extendable roller rack can unexpectedly disengage when fully extended, posing a burn risk to consumers.

Recall Date
Jul 29, 2015
CPSC Reference
15-200
Units Affected
40,000

Affected Model Numbers

Model numbers beginning with: JJW2, JJW3, JMW2, JMW3 Serial numbers beginning with: D or F Includes JennAir single and double wall ovens and combination microwave/wall ovens manufactured March 2012 through June 2015.

On July 29, 2015, Whirlpool Corporation announced a recall of approximately 40,000 JennAir brand single and double wall ovens, plus combination microwave/wall ovens, equipped with an extendable roller rack and handle.

Whirlpool received eight reports of incidents, including one report of second-degree burn injuries to the arm and back.

Product Details

The recalled wall ovens have model numbers beginning with JJW2, JJW3, JMW2, or JMW3, with a serial number starting with the letter D or F. They were sold at Sears, Pacific Sales, and other stores nationwide, as well as through wholesalers (Ferguson Enterprises) and homebuilders, from March 2012 through June 2015 for between $2,500 and $5,000.

What to Do

Consumers should immediately stop using the extendable roller rack and contact Whirlpool to receive a free replacement rack.

Consumer Remedy

Stop using the extendable roller rack. Contact Whirlpool for a free replacement rack. Call 800-898-1348, Monday through Friday 8 a.m. to 6 p.m. ET, or visit repair.whirlpoolcorp.com.

Important: Recall information is provided for safety purposes. Always verify directly with CPSC at cpsc.gov.

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