Safety Recall JennAir October 20, 2017

JennAir Dishwashers (BSH-made) — Power Cord Fire Hazard (2017 Expanded Recall)

Hazard

The dishwasher power cord can overheat and catch fire, posing a fire hazard and property damage risk.

Recall Date
Oct 20, 2017
CPSC Reference
18-720
Units Affected
469,000 additional (on top of 149,000 recalled in 2015)

Affected Model Numbers

JennAir dishwashers manufactured by BSH Home Appliances between early 2013 and mid-2015. Model and serial numbers are printed inside the unit on the top or side of the inner door panel. See full model list at cpsc.gov.

On October 20, 2017, BSH Home Appliances expanded its earlier October 2015 recall of dishwashers sold under the Bosch, Gaggenau, JennAir, and Thermador brands. The expansion covered an additional 469,000 units, including JennAir-branded dishwashers manufactured between early 2013 and mid-2015.

BSH received multiple reports of power cords overheating during use, causing fires that resulted in property damage. No injuries were reported.

Product Details

Affected dishwashers were sold by home improvement retailers, department stores, authorized builder distributors, and appliance and specialty retailers in the U.S. from January 2013 through May 2015.

What to Do

Stop using the dishwasher immediately. Contact BSH Home Appliances for a free on-site inspection and power cord replacement. Do not use the dishwasher until the repair is completed.

Consumer Remedy

Immediately stop using the dishwasher. Contact BSH Home Appliances toll-free at 888-965-5813 from 8 a.m. to 8 p.m. ET any day, or visit jennair.com and click on product recalls at the bottom of the page for a free power cord inspection and replacement.

Important: Recall information is provided for safety purposes. Always verify directly with CPSC at cpsc.gov.

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