Terms of Use

By accessing and using the JennAir Support Center website (jennairsupportcenter.com) and services, you agree to be bound by these Terms of Use. If you do not agree, please do not use our website or services.

1. Service Description

JennAir Support Center provides independent appliance repair services. We are not affiliated with, authorized by, sponsored by, or endorsed by any appliance manufacturer, including but not limited to JennAir (Whirlpool Corporation), Samsung, Robert Bosch GmbH, Whirlpool Corporation, GE Appliances, or any other brand mentioned on this website. Brand names are used solely for the purpose of identifying the appliances we service.

2. Appointments and Service

• Appointment requests submitted online or by phone are subject to technician availability.
• We will contact you within 2 hours during business hours to confirm your appointment.
• A diagnosis fee may apply for service visits. This fee is credited toward the cost of repair if you proceed.
• All repairs are performed based on a written estimate provided before work begins.
• You authorize our technician to access your appliance for the purpose of diagnosis and repair.

3. Warranty

All completed repairs include a 30 day warranty covering parts and labor. This warranty applies to the specific repair performed and does not cover unrelated issues, damage caused by misuse, power surges, or normal wear and tear. Warranty service must be scheduled through JennAir Support Center.

4. Payment

Payment is due upon completion of service. We accept cash, credit card, debit card, and check. We reserve the right to charge a diagnostic fee if you decline the recommended repair after inspection.

5. Limitation of Liability

To the maximum extent permitted by law, JennAir Support Center shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to our services. Our total liability for any claim shall not exceed the amount paid for the specific service giving rise to the claim.

6. Intellectual Property

All content on this website — including text, images, logos, and design — is the property of JennAir Support Center or its content suppliers and is protected by copyright law. Unauthorized use is prohibited.

7. Disclaimer

Information on this website, including error code descriptions and repair guides, is provided for informational purposes only and does not constitute professional advice. Always consult a certified technician for appliance diagnosis and repair. JennAir Support Center makes no representations about the accuracy or completeness of information on third-party recall databases.

8. Governing Law

These Terms are governed by the laws of the state in which your service is provided. Any disputes shall be resolved in the courts of that state.

9. Changes

We reserve the right to modify these Terms at any time. Continued use of our services following any changes constitutes acceptance of the updated Terms.

10. Contact

JennAir Support Center
Phone: (844) 506-1828
Email: info@jennairsupportcenter.com