Effective Date: July 6, 2024
Thank you for visiting Jenn Air Support (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you access our website or use our services.
1. Information We Collect
We may collect the following categories of information:
Personal Information
Name
Address
Email address
Phone number
Payment details
Service preferences and history
Non-Personal Information
Browser type and version
Device type and unique identifiers
IP address
Pages visited and interaction patterns
Date and time of visits
2. How We Use Your Information
We use the information we collect to:
Provide, manage, and improve our services
Schedule and fulfill service appointments
Communicate with you regarding services, updates, and promotions
Process payments securely
Comply with legal and regulatory obligations
Protect our business, users, and service integrity
3. Information Sharing and Disclosure
We may share your information with:
Employees and technicians responsible for providing services
Trusted third-party service providers (e.g., payment processors)
Government authorities or law enforcement, when legally required
Successors or affiliates in the event of a business transfer, merger, or acquisition
We do not sell or rent your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal data from unauthorized access, misuse, loss, or alteration.
5. Your Rights
Depending on your jurisdiction, you may have the right to:
Access and obtain a copy of your personal information
Correct inaccuracies in your data
Request deletion of your personal data
Restrict or object to data processing
Request data portability
To exercise any of these rights, please contact us using the information below.
6. Children’s Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from minors. If we become aware of such collection, we will take prompt steps to delete the data.
7. Changes to This Policy
We may update this Privacy Policy occasionally. Any significant changes will be posted on this page with a revised effective date. We recommend checking this page periodically to stay informed.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:
Jenn Air Support
Corporate Office: 150 Alhambra Circle, Coral Gables, FL 33134
Phone: 844-506-1828
Hours: Mon–Fri 8AM–8PM, Sat–Sun 9AM–4PM